Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will notify you via email.

Shipping Times

Estimated delivery times:

United States: 7–15 business days
Canada: 7–20 business days
International Orders: 10–30 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions on qualifying orders. Any active promotions will be displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow 2–5 business days for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will review the claim and provide a replacement or other appropriate resolution when applicable.

International Orders

Customers are responsible for any customs duties, import taxes, or fees that may apply in their country. These charges are not included in the product or shipping prices.